Terms of Service
Welcome to FinanceWise! These Terms of Service govern your use of our website and the financial courses we offer for business and personal budgeting. By accessing our services, you agree to comply with these terms, so please read them carefully.
1. Acceptance of Terms : By enrolling in our courses or using our resources, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service as well as our Privacy Policy.
2. Course Enrollment : FinanceWise offers a variety of financial courses designed to enhance your understanding of budgeting for both personal and business needs. Upon enrollment, you will receive access to course materials and any additional resources relevant to your chosen program.
3. User Responsibilities : As a user, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify FinanceWise immediately of any unauthorized use of your account.
4. Payment Terms : All course fees must be paid in full at the time of enrollment unless otherwise specified. FinanceWise reserves the right to change course fees at any time, but any changes will not affect your enrollment if payment has already been processed.
5. Refund Policy : We strive to provide high-quality educational content. If you are not satisfied with a course within the first 14 days of enrollment, you may request a full refund. Refund requests should be sent to our support email at help@financewisebest.com .
6. Intellectual Property : All materials provided in our courses, including but not limited to videos, documents, and presentations, are the intellectual property of FinanceWise. You may not reproduce, distribute, or otherwise use these materials without explicit permission from FinanceWise.
7. Limitation of Liability : FinanceWise shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our courses or website. While we aim to provide accurate and up-to-date information, we do not guarantee its completeness or reliability.
8. Modifications to Terms : FinanceWise reserves the right to modify these Terms of Service at any time. Any changes will be communicated to users via email or through a notice on our website. Continuing to use our services after such modifications constitutes your acceptance of the new terms.
9. Contact Information : If you have any questions or concerns regarding these Terms of Service, please do not hesitate to reach out to us at help@financewisebest.com or call us at +41 26 921 21 54 . Our office is located at Rue du Bourg 53, 1663 Gruyères, Switzerland.
10. Governing Law : These Terms of Service shall be governed by and construed in accordance with the laws of Switzerland. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the Swiss courts.
Terms of Return
At FinanceWise, we are committed to providing exceptional financial education through our diverse range of courses designed for both personal and business budgeting. We understand that circumstances may change, and you may need to return or exchange your course enrollment. This terms of return policy outlines the process and conditions for returns to ensure clarity and transparency.
All course purchases are eligible for a return within 14 days of the purchase date. If you have enrolled in a course and find that it does not meet your expectations, you may request a refund or exchange during this period. To initiate a return, please send an email to help@financewisebest.com with your order details and the reason for the return.
After we receive your return request, our customer service team will process it within 5 business days. We aim to resolve all queries promptly to ensure a seamless experience for our customers. If your return is approved, we will issue a refund to the original payment method used at the time of purchase.
Please note that if you have accessed course materials or participated in live sessions, the eligibility for a refund may be affected. Courses that have been partially completed or engaged with significantly may not qualify for a full refund. We encourage all our participants to review course previews prior to enrollment.
In cases where you wish to exchange your course for another offering, please specify the new course you are interested in when submitting your request. We will do our best to accommodate your request, provided that the new course is available and meets your learning needs.
If you encounter any issues during the return process, do not hesitate to reach out to our support team. You can contact us via email or call us at +41 26 921 21 54 . Our dedicated team is here to assist you with any questions or concerns you may have regarding your course enrollment.
It is important to note that FinanceWise reserves the right to modify this return policy at any time. Any changes will be communicated through our website and will take effect immediately upon posting. We recommend that you review our terms periodically to stay informed about our policies.
Your satisfaction is our priority at FinanceWise. We believe that by offering a fair return policy, we can encourage more individuals to invest in their financial education without the fear of commitment. Our courses are designed to empower learners with the skills needed for effective budgeting and financial management.
By purchasing a course from FinanceWise, you agree to abide by the terms outlined in this return policy. We appreciate your understanding and support as we strive to provide you with the best educational experience possible.
For any additional inquiries or to share your feedback about our courses, please feel free to contact us at help@financewisebest.com . We value your input and are always looking for ways to improve our offerings based on your needs and suggestions.